Integrated Ticketing System in Cloud Web Hosting
Our Linux cloud web hosting come with an integrated ticketing system, which is an indivisible part of our custom-built Hepsia hosting Control Panel. In stark contrast to other similar tools, Hepsia will enable you to manage everything related to the hosting service itself in the very same location – payments, website files, emails, trouble tickets, etc., avoiding the necessity to sign in and out of different interfaces. In the event that you’ve got any technical or pre-sales questions or any difficulties, you can post a ticket with just a couple of clicks without having to log out of your hosting Control Panel. During the process, you may choose a category and our system will present you with a variety of educational articles, which will provide you with more information and which may help you fix any specific problem even before you actually post a ticket. We guarantee a response time of no more than 60 minutes, even in case it’s a weekend or a public holiday.