Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour reply guarantee with all of our Linux cloud web hosting packages, which means that each support request you post is going to be responded to in less than 1 hour max. Our support crew members are qualified to swiftly deal with any case and to ensure that you get relevant information on any situation that you may have.
A Top–quality Support Service
Our technical support service is delivered by a group of competent technicians who’re prepared to answer your request promptly. It is easy to get in touch with the tech support crew by starting a help support ticket from your Control Panel or by posting us an email message. On working days, you may as well contact us on the phone or take advantage of the online chatting solution.
An Intuitive Help Section
We have built–in a substantial education base into the Control Panel as a way to get hold of practical step–by–step recommendations whenever you want. Each section of the Control Panel possesses its own contextual guide area offering a selection of how–to posts. We have also prepared educational videos to supply you with a superior idea of the way in which to conduct any presented process.