Lots of people who begin using their 1st hosting account, or switch companies, usually have questions concerning how given operations are accomplished or chance upon obstacles when setting up various things like emails, site settings, and so on. That is why, some web hosts have prepared documentation with the most popular questions and issues so as to help their customers get information quickly and seamlessly. Consequently, the tech support engineers can concentrate on real issues that some clients may be experiencing, since the solution for the minor things will already be available on the Internet and clients can easily deal with them without having to get in touch with the tech support staff. Having in-depth documentation is critical, especially for new clients with no practical experience whatsoever, because the web hosting service entails numerous features and many individuals can become perplexed about what action to take. A good information repository can both help you do the tasks that you need and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you have ordered your very first cloud web hosting package through our company or have transferred your site over to us, you’ll become familiar with our services and our created-developed Hepsia Control Panel in no time as we have prepared a thorough online knowledge base where you can find all the info that you’ll ever need – both general info in regard to the hosting service as a whole and more concrete info about the different features that you can use and the problems that you could encounter. The articles themselves are located in 2 places. The whole article archive can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in each and every Control Panel section as well. You can become aware of how to accomplish pretty much everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles include exhaustive guides, so you’ll never become disoriented because of an unclear text. Of course, if you come across a more specific obstacle and you don’t find anything about it in our knowledge base, you can contact our customer support team 24x7.